New Login Process for Front Door Portal

Modified on Wed, 30 Oct, 2024 at 1:46 PM

Since we are connected to One Network, the process to log in to the Front Door Portal has changed slightly. The change is in the location of where you select your option in single sign on.


Please follow the directions below. 


Logging in as an Agent or Customer is the same process.

 

A screenshot of a computer

Description automatically generated

The change is shown below, where you are now required to select VANGuard (FAS).

A collage of images of people

Description automatically generated

Once you are logged in your picture or initials will show near Submit a Ticket.

A screenshot of a computer

Description automatically generated

Note: *Please note that tickets from the old official account will not be shown

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article