| STANDARD OPERATING PROCEDURE (SOP) on recording RJED enquiries in CRM following Ministers Announcement and Release of RJED GOGs. SOP Reference - CRM.TBC | |
| Summary SOP SOP to record RJED enquiries in CRM following the Ministers Announcement, releasing the RJED New Grant Opportunity Guidelines (GOGs). Announcement 11-Dec-2024. Enquiries are to be recorded using CRM Track Phone Call, Appointment, Task or Email conversation to the EXISITING CDP Replacement (5CDR) Engagements. All Engagements are by CDP Region and tabled below. NOTE: The TAG "5CDR" has been migrated to "RJED" all data recorded using 5CDR will now appear under TAG RJED. "5CDR (RJED) Engagements by CDP Region List" | |
| Detailed SOP | |
| WHAT (Is the action) | How to record any interaction with a Stakeholder enquiring about RJED following the Minister announcement releasing the Grant Opportunity Guidelines (GOG) from 11th of December 2024. |
| WHO (Responsible for action) | Regional Staff GMU Staff Program and Policy Staff |
| WHERE (Application/system) |  |
| HOW (Is the action completed) | All interactions are recorded to the EXISITING CDP Replacement Engagement by CDP Region. DO NOT CREATE A NEW ENGAGEMENT. For a list of Engagements please see the table below. Interactions; - Phone Call = Create a Phone Call Record from Timeline - Meeting = Create an Appointment (irrespective of the meeting size), Outlook Sync Function can be used from Outlook to the CDP Region Engagement. - Task = Create a Task for any follow up required - Email Conversation = Use the Outlook Sync Function to track Email Conversation to the relevant Engagement by CDP Region. |
 | |
| WHY (Action completed this way) | RJED Consultation Team advised this is the process they want to be followed for reporting purposes. Enabling all reporting to be tabled together throughout the RJED and CDP Replacement process |
| Support Information | |
| TaskCard | CRM.TCard.RJED Add Phone Call, Email Task or Appoint to RJED Engagement |
| Video Walkthrough | Video Walk through |
| Further Support | RJED Dashboard (Post Announcement) |
5CDR (RJED) Engagements by CDP Region List
CDP Region | CDP Region Name | CRM Engagement |
1 | CHRISTMAS COCOS | |
2 | KAMBALDA NORSEMAN | |
3 | NGAANYATJARRA LANDS | |
4 | YAALIKU | |
5 | MIDWEST-WEST REGION | |
6 | GASCOYNE | |
7 | MIDWEST-EAST REGION | |
8 | KARRATHA | |
9 | PORT HEDLAND | |
10 | WESTERN DESERT REGION | |
11 | KULLARRI REGION | |
12 | FITZROY VALLEY REGION | |
13 | HALLS CREEK TJURABALAN REGION | |
14 | DERBY-GIBB RIVER REGION | |
15 | EAST KIMBERLEY REGION | |
16 | EYRE REGION | |
17 | FAR WEST REGION | |
18 | FLINDERS AND FAR NORTH REGION | |
19 | APY Lands | |
20 | SOUTH EAST ALICE REGION | |
21 | SOUTH WEST ALICE REGION | |
22 | WEST ALICE REGION | |
23 | ALICE SPRINGS DISTRICT REGION | |
24 | NORTH EAST ALICE REGION | |
25 | NORTH WEST ALICE REGION | |
26 | SOUTH EAST BARKLY REGION | |
27 | FAR WEST ALICE REGION | |
28 | NORTH BARKLY REGION | |
29 | GULF REGION | |
30 | NGUKURR-NUMBULWAR REGION | |
31 | KATHERINE REGION | |
32 | VICTORIA RIVER REGION | |
33 | CENTRAL ARNHEM REGION | |
34 | WADEYE | |
35 | DARWIN DAILY | |
36 | TIWI REGION | |
37 | WEST ARNHEM REGION | |
38 | MANINGRIDA REGION | |
39 | MILINGIMBI-RAMINGINING REGION | |
40 | GALIWIN'KU REGION | |
41 | GAPUWIYAK-YIRRKALA REGION | |
42 | GROOTE REGION | |
43 | FAR WEST REGION | |
44 | UPPER DARLING REGION | |
45 | SOUTH WEST REGION | |
46 | CENTRALWEST | |
47 | CLONCURRY REGION | |
48 | WEST ISA-ALPURRURULAM REGION | |
49 | DOOMADGEE REGION | |
50 | PALM ISLAND REGION | |
51 | WELLESLEY ISLAND REGION | |
52 | WESTERN TABLELANDS REGION | |
53 | CARPENTARIA REGION | |
54 | COOK REGION | |
55 | KOWANYAMA-PORMPURAAW REGION | |
56 | CENTRAL CAPE REGION | |
57 | WESTERN CAPE | |
58 | NORTHERN PENINSULA AREA REGION | |
59 | TORRES STRAIT REGION | |
60 | AURUKUN-COEN REGION |
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